![]() ![]() I am not feeling so assured but I guess we shall see. The rep told my husband that this is a huge issue and that they just had meetings about it this week and it is top priority. My husband was lucky enough to be at the dealership while a VW rep was there and he is being reassured that they are handling it. All dash lights were on, back drivers side window rolling down, alarm going off.so many issues. Why have they not issued a recall? Parking brakes engaging while driving is a major concern. All loaners are out due to this and they are getting us a rental. They cannot give an estimate even of when the parts will be in. Our dealership has a line of Atlas's awaiting the parts to fix the issue. We traded our 2020 Atlas in on a 2021 December of last year. ![]() We just took our 2021 Atlas into the dealership and were told this is a problem across the board. radio and speakers that even when at max volume I can have a normal conversation with anybody in the car.door harness issue causing the emergency brake to come on while on the road,driver door not opening form the outside, windows lowering while In Drive.Change oil Alert withonly 6,500 miles on the car!.Check engine light coming on periodically yup!.squicky brakes in a brand new car yup!.no remorse for the fact that we had no car because of a.c issue in a heat wave no remorse for my 5 year daughter with ashma who’s weekend was ruined and no compensation or discount on monthly payment though out of the month I had the car for only 20days After being directed to a regional rep by the name of Kelly the only thing she could due was make an appointment for me at a service center.they don’t have loaner cars available so you are carless there is a waiting list to get a loaner car.on weekends they only do oil changes (I think this is the only company I’ve heard of doing that).a.c stoped blowing cold air in the middle of a heat wave my family had to cancel our road trip.someone please help on steps we can take as a community to get some action and get out of this nightmare.Ĭlick to expand.same! I leased a brand new atlas cross sport sel in March 2021 with only about 2,500 miles headaches began. To ad insult to injury the service is horrible from them as a company you would think they would compensate you for the trouble they have caused you and they offer a 50$ gift card they never have a loaner car and the car sits in the service department for weeks. this is the most expensive car I’ve ever leased and it’s being serviced more then any other car I’ve leased. I treated myself to what I thought was a upgrade vehicle and has been a headache ever since from the ac going out in the middle of the summer forcing me and my family to cancel our road trips to now this issue with the door harness how can a company get away with this? Everyone has the same issues but how can we get out of this nightmare and this rip off. This is ridiculous Same issue for my 2021 Cross Sport sel I’ve had chevys and Hyundai‘s before they have never given me any issues and there costumer service is great compared to vw. ![]()
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